Privacy Notice

Primary Quiz

Introduction

Primary Quiz is part of The Education Crowd Group and, for the purposes of the General Data Protection Regulation (GDPR) (EU) 2016/679, and The Privacy and Electronic Communications (EC Directive) Regulations 2003, The Education Crowd (“we” or “us”) is the Data Controller (the company who is responsible for and controls the processing of your personal data).

What Personal Data we collect

We may obtain Personal Data about you (such as your company name, job title or email address) whenever you complete an online form, attend a presentation or workshop, send us feedback, post material, contact us for any reason, sign up to a service or to receive our email newsletter. We may also obtain Special Category Data about you if you volunteer it during the completion of an online form. If you volunteer this information, you will be made clear by us how we may store or process your data (if at all) and you will be asked to consent to this (our storing or processing your information).

What we do with your Data

We may use your Personal Data for the following:

to help us identify you and any relationship you already have with us
administration
customer profiling and analysing your preferences
marketing (see “Marketing and ‘Opting In’ below)
fraud prevention and detection
any billing and order fulfilment
credit scoring and credit checking

Information Retention

Customers - To comply with HMRC Regulations we will keep your information for 7 years after a subscription expiry and subsequently keep contact for a further 9 months.

Contacts - Ongoing. You have the right to unsubscribe at any time, a link is provided on all of our Marketing collateral.

Marketing

If you have Opted In to Marketing, we may contact you about services and special offers which may be of interest to you. This will only be done when we have your pre-agreement to do this and will be done via email. We do not buy and have never bought in data for our own marketing purposes. If you prefer not to receive any further marketing communications from us, you can opt out at any time by unsubscribe via the marketing communication.

Disclosure of your Personal Data

We may disclose your Personal Data:

to law enforcement agencies in connection with any investigation to help prevent unlawful activity
in the event that Primary Quiz' assets and goodwill are subsequently transferred to a third party. You will be informed in advance

Data Security

Paper-based records, digital records and portable electronic devices, such as laptops and hard drives, that contain Personal Data are compliant with the GDPR and are regularly assessed. Destruction and archiving of Personal Data is also aligned to GDPR.

Transfer of Data outside of the EEA

We may need to transfer your personal data outside of the European Economic Area. Any transfer of your data will be subject to a European Commission approved contract such as the EU-U.S. Privacy Shield Framework, which will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.

Your Rights

You have the right to request a copy of the information that we hold on you and the right to request us to correct any inaccuracies in your data. If you wish to exercise this right you should:

Contact us via email, post or call us
specify the information you want access to, including any account or reference numbers where applicable or specify the information that is incorrect and what it should be replaced with
include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill) if requested by us

Your request will be processed within the GDPR requirements (30 days from date of receipt of your request).

If you wish to contact us, please send an email via our online contact form. You can send written communications to the Data Protection Officer at our registered office at Primary Quiz, Suite 1d, Rossett Business Village, Rossett, LL12 0AY. 01244 735110.